Terms and conditions
Orders will be considered valid only upon receipt of the due payment.
ACCEPTANCE OF RESPONSABILITY ON THE PART OF THE CLIENT CONCERNING THE OWNERSHIP AND/OR LICENSE OF MASTERED AUDIO CONTENT:
The audio material transferred by Vinilificio from a master onto a single support unit (vinyl) is solely and exclusively for professional and/or personal use (for back up and other uses) and not for free distribution or sales purposes. Vinilificio absolves itself form any responsibility related to the mastered audio content provided by the client to be transferred onto vinyl. In the case that an audio master is covered (wholly or partially) by copyright law, Vinilificio, in the person of Cristian Adamo, holds itself absolved from all responsibility deriving from consequences of abuses of subsequent uses and elaborations of the treated audiovisual material. The client who underwrites the order therefore assumes the total responsibility of discharging from all the obligations provided for by the copyright laws in force both on the national territory and according to international agreements.
CLIENT ASSUMES RESPONSIBILITY FOR THE CONTENT AND QUALITY OF THE AUDIO MASTER AND GRAPHIC FILES:
The client is responsible for the quality of the audio and graphic content supplied to Vinilificio for the audio master transfer service on vinyl records and for the quantity printing service. The client must read the technical specifications provided by Vinilificio on its web site and/or by email and provide materials according with Vinilificio specifications. No complaints will be accepted regarding the quality of the product made by Vinilificio in the case of non-compliant material. In the case of non-compliant material the client, before proceeding with the processing, can request support for the mastering service and/or graphic support. The mastering and/or graphic support services are activated only and exclusively upon the client’s request and approval of the estimate.
PROCESSING TIMES FOR SINGLE VINYL AND SMALL RUNS:
Processing times for single vinyl or small runs vary between 20 and 50 working days. Times may vary depending on the type of order (vinyl format, master length, prints, quantity…). The customer unconditionally grants Vinilificio an additional 40 working days in the event of (but not limited to) quality problems encountered during production, problems with the supply of raw materials and semi-finished products, operator illness and other external factors such as extreme weather events, earthquakes, wars and pandemics. Vinilificio is however obliged to communicate any delays to the client within 10 days from the date communicated in the order confirmation. At the end of the 40 days allowed the client has the right to request a refund of the amount paid for the production of the order.
QUALITY, ORDER CANCELLATION AND REFUND:
Given that: The customer is obliged to provide material that is qualitatively compliant with the specifications on our website.
The media produced by Vinilificio are made exclusively with content provided by customers, for this reason Vinilifcio cannot transfer to third parties in any way the material produced.
Vinilificio carries out quality control both during production and before shipment.
Vinilificio ships with appropriate vinyl packaging. Any damages caused by mishandling of the package shall be considered quality production problems. More information can be found in “Shipping” in Terms and Conditions.</i>
In the event that the customer experiences quality problems due to the production of audio and/or graphic media produced by Vinilificio, the customer must send a communication via email to email@example.com no later than 8 days from the receipt of the order. The communication must include a clear description of any problems together with photographic and/or video documentation. If requested by Vinilificio, the customer must return the defective material for viewing. Shipping costs are borne by the customer and will be reimbursed by Vinilificio if the production defect is confirmed. Vinilificio must respond within 8 working days. If the production defect is confirmed, Vinilificio will remanufacture the item that has production problems at its own expense. Shipping costs are borne by Vinilificio.
The customer has the right to cancel the order once payment has been made.
- In the case of an order not yet in production, the refund will be issued within 14 days of receipt of the request. Vinilificio will deduct a flat fee of € 10.00 for the management and administrative costs incurred for the order cancellation.
- In the event that the order has already been put into production, the refund will be issued within 14 days of receipt of the request. The customer must unconditionally bear a cost equal to 50% of the material already produced as a refund for the material used and a flat fee of € 10.00 for the management and administrative costs incurred for the order cancellation. The refund will be issued within 14 days of receipt of the request.”
Shipments are made at the risk and expense of the client. Vinilificio will inform the client of the shipping method, courier appointed, costs, shipping code. Under no circumstances is Vinilificio responsible for loss, damage, delays or other damage caused by the courier. The client is obliged to inform the courier directly of any changes of address, updates relating to the services offered by the courier in charge. In the event of courier service failures, the customer may complain directly to the courier company in charge.
INTERMEDIATION SERVICES FOR THE PRODUCTION OF VINYL RECORDS
Vinilificio offers commercial and technical intermediation services between clients and the record industry for the production and duplication of audio on vinyl records. Furthermore, under no circumstances does Vinilificio make serial duplications from a matrix. The client who uses this service is obliged to fulfill all the required procedures for the permission of mechanical reproduction and copyright international laws with the authorized dealership in his native country.
The production time of the order will be communicated when the order is placed. Production times are not binding and may vary between the request for a quote and the placing of the order.
The delivery takes place within 120 working days at the latest, following receipt of the necessary documents and materials. The starting materials must be in perfect condition. If we are in default of delivery, the customer must set us a grace period of at least 6 weeks before they can withdraw from the contract.
Any dispute regarding the printing of vinyl records and products / services related to it and or offered by Vinilificio as intermediation, are sole and exclusive reference to the terms and conditions of the printing press. Any complaints should be directed exclusively to the product manufacturer. The client is entitled to be informed where the produciton of the order will take place.
Change in Item to be Delivered/Part Performances/Additional or Reduced Production
- Provided there is no unreasonable negative effect for the customer as a result, we reserve the right to make technical changes to the item to be delivered, if this does not impair its technical function.
This point relates above all, but not only, to the final weight of the record, which can vary due to the production process. Deviations of up to plus / minus 10% do not constitute grounds for complaint.
Despite machine cleaning sporadic colour impurities may occur for production reasons. These minor colour variations do not entitle a complaint.
In the case of pressing orders, additional or reduced production is unavoidable. Over or under-deliveries up to 10 % are to be accepted by the customer. They will be billed accordingly.
We are entitled to provide part performances, provided the customer can be reasonably expected to accept them.
Any changes of the running order will be charged with a administrative fee of 30,00€
Terms and Conditions for the vinyl pressing done at RAND MUZIK: General Terms and Conditions
ARCHIVING OF AUDIO AND GRAPHIC MATERIAL:
If the client does not make a specific request via an email with the subject “CANCELLATION OF FILES”, Vinilificio will keep the audio and graphic files supplied by the client for a maximum of 12 months from the date of the order. Within and not beyond the 12 months Vinilificio will cancel all the archived material. Under no circumstances will the archived files be handed over or used for purposes other than those requested by the client and agreed with Vinilificio.
SHIPPING AND DELIVERY:
We will deliver at your risk and expense.
At the moment of the order the client unconditionally accepts the terms outlined herein.
“Vinilificio” is to be interpreted as the owner “Cristian Adamo”.
“Client” is to be interpreted as the person requesting the services offered by Vinilificio.
PRIVACY AND HANDLING OF PERSONAL INFORMATION:
PERSONAL DATA COLLECTION
When you visit the Site, we automatically collect certain information on your device, including browser data, IP address, time zone and data from certain cookies installed on your device. In addition, as you browse the Site we collect specific information about the web pages and products you view, the websites or search terms that directed you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer, and often include an anonymous unique identifier code. For more information about cookies and how to disable them visit http://www.allaboutcookies.org.
- Log files” track actions that take place on the Site, and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags” and “pixels” are electronic files used to record data about your browsing patterns on the Site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including your first and last name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We call this data ‘Order Information’.
HOW DO WE USE YOUR PERSONAL DATA?
We generally use Order Information to process orders placed through the Site (which includes processing payment information, arranging for shipping, and delivering invoices and/or order confirmations). In addition, we use Order Information to: Communicate with you; Check orders for potential risk or fraud; provide you with information or advertising about our products or services if it is in line with the preferences you have expressed to us.
We use the Device Information collected (in particular your IP address) to verify the absence of potential risks or fraud and, more generally, to improve and optimise our Site (for example, by generating analytical data on how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
DISCLOSURE OF YOUR PERSONAL DATA
We share your Personal Data with third party companies that assist us in performing the activities described above. For example, we use Shopify for the technology of our online shop. You can find more information about how Shopify uses your Personal Data here: https://it.shopify.com/legal/privacy. We also use Google Analytics to analyse how customers use the Site. You can find more information about how Google uses your Personal Data here: https://www.google.com/intl/it/policies/privacy/. You can deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also disclose your Personal Data to third parties to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for data we receive, or otherwise protect our rights.
BEHAVIOURAL ADVERTISING As described above, we use your Personal Data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can deactivate targeted advertising from here: FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://about.ads.microsoft.com/it-it/risorse/informative/annunci-personalizzati
In addition, you can explicitly opt out of some of these services by visiting the Digital Advertising Alliance’s digital advertising opt-out portal: http://optout.aboutads.info/.
DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices in the presence of your browser’s Do Not Track signal.
YOUR RIGHTS If you reside in Europe, you have the right to access the personal data we hold about you and to request that it be updated, corrected or removed. If you wish to exercise this right, please contact us using the contact details below. In addition, if you are located in Europe, please note that we also process your data in order to fulfil any contractual obligations to you (e.g. in connection with orders you place through the Site) or otherwise to pursue our legitimate business interests as set out above. In addition, please note that your data will be transferred to countries outside Europe including Canada and the United States.
DATA RETENTION When you place orders through the Site, we retain Order Information in our records unless and until you ask us to delete such information.
via Olindo Guerrini, 17 40134 BOLOGNA BO Italy